Data Protection Statement ★ Superbude

Data Protection Statement of the Superbuden

We appreciate you visiting our websites and we thank you for your interest in our hotels. Protection of personal data is a very important issue for us. Therefore, the processing of personal data of a data subject, for instance of names, postal or e-mail addresses and phone numbers, is carried out in accordance with the applicable European and national legislation.

If data processing is necessary, but there is no legal basis for such processing, we generally request a consent from the data subject.

In the following chapters, the Superbuden (hereinafter called “our company”, “we”, “us” etc.) would like to inform the general public about nature, extent and purpose of the data processed. In this data protection statement the persons concerned shall furthermore be informed of the rights granted to them.

Right of revocation against any consent you may have given for data processing

If the data processing is based on Art. 6 Para. 1 lit. a GDPR, i.e. your express consent, you have the right to revoke this given consent at any time (pursuant to Art. 7 Para. 3 S. 1 GDPR). The respective legal basis on which processing is based can be found in this data protection statement.

The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation (pursuant to Art. 7 Para. 3 S. 2 GDPR).

Right to object to the collection of data in special cases; right to object to direct advertising

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Definitions

The data protection statement of our company is based on the terms, which the European legislative and regulatory authority uses in the EU General Data Protection Regulation (hereinafter called “GDPR”). Our data protection statement aims to be easy to read and to understand by general public as well as by our customers or business partners. To guarantee this we shall first explain the terms used.

We use in this data protections statement and on our internet homepage, inter alia, following terminology:

Personal data means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject means any identified or identifiable natural person whose personal data is processed by the party responsible for the processing.

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or the party responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Rights of the data subject

As the party affected by the processing of your data, you may claim certain rights under the GDPR and other relevant data protection regulations. Under the GDPR, you are entitled to claim the following specific rights as the data subject:

Right of access by the data subject

You have the right to request information on the data we hold about you from us at any time. This information includes, but is not limited to, the categories of data we process, the purposes for which it is processed, the source of the data if not collected directly from you, and, if applicable, the recipients with whom we have shared your data. You can obtain a copy of your data from us free of charge. If you require additional copies, we reserve the right to charge you for these copies.

Right to rectification

You have the right to request that we rectify inaccurate data relating to you. We will take appropriate steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the most up-to-date information available.

Right to erasure

You have the right to request that we erase your data, as long as the legal requirements for this are satisfied. This may be the case under Art. 17 GDPR if:

the data is no longer required for the purposes for which it was collected or otherwise processed;
you withdraw the consent on which data processing is based, and there is no other legal basis for processing;
you lodge an objection to the processing of your data and there are no legitimate reasons for processing, or you object to data processing for direct marketing purposes;
the data was processed unlawfully,
and provided that processing is not required
to ensure compliance with a legal obligation that requires us to process your data especially with regard to statutory retention periods;
to establish, exercise or defend legal claims.

Right to restriction of processing

You have the right to request that we restrict processing of your data if:

you dispute the accuracy of the data – in which case processing may be restricted during the time it takes to verify the accuracy of the data;
processing is unlawful, and you reject erasure of your data, requesting that its usage be restricted instead;
we no longer need your data, but you need it to establish, exercise or defend your rights;
you have lodged an objection to its processing, as long as it is not certain that our legitimate reasons outweigh yours.

Right to data portability

You have the right to request that we transfer your data – if technically possible – to another responsible party. However, you may only enforce this right if data processing is based on your consent or is necessary for the performance of a contract. Rather than receiving a copy of your data, you may also ask us to submit the data directly to another responsible party specified by you.

Right to object

You have the right to object to the processing of your data at any time for reasons that arise from your particular situation, as long as data processing is based on your consent, on our legitimate interests or those of a third party. In this case, we will cease to process your data. This does not apply if we can show that there are compelling legitimate grounds for processing that outweigh your interests, or if we need your data for the establishment, exercise or defence of legal claims.

Right to revoke the declaration of consent

You have the right to withdraw your given consent at any time.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the EU General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union or other provisions of a data protection nature. A list of the state data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html (in German)

The data protection supervisory authority responsible for us is:

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22, 7th Floor

20459 Hamburg

Phone: +49 40 428 54-40 40

Email: [email protected]

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, the Art. 6 Para. 1 lit. a GDPR serves as legal basis.

In the processing of personal data required to fulfil a contract of which the data subject is a party, the Art. 6 Para. 1 lit. b GDPR serves as legal basis. This also applies to processing operations required to carry out pre-contractual measures.

Insofar as processing of personal data is required to fulfil a legal obligation to which we are subject, Art. 6 Para. 1 lit. c GDPR serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or of a third party, and if the interest, fundamental rights and fundamental freedoms of the data subject do not prevail over the first mentioned interest, Art. 6 Para. 1 lit. f GDPR serves as legal basis for data processing.

Routine deletion and blocking of personal data

The controller processes (in this connection also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or,

if the processing is required by the European legislative and regulatory authorities, or laid down in another law or regulation to which the controller is liable.

If the purpose of the storage ceases to apply, or if a storage period prescribed by the European directives and regulations or by any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Cooperation with processors and third parties

If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 lit. b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

Privacy in recruitment and in the application process

The controller collects and processes personal data for the purposes of the application procedure. The processing can also be done electronically. This is particularly the case where an applicant submits the corresponding documents to the controller by means of electronic communications, e.g. by e-mail. If the controller concludes a contract of employment with one applicant, the transmitted data are stored for the purpose of executing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with any of the applicants, the application documents will automatically be deleted six months after the notification of letter of rejection, provided that deletion does not conflict with any other legitimate interests of the controller. In this context other legitimate interest means for instance a burden of proof in legal proceedings pursuant to the General Law on Equal Treatment (AGG).

HotelCareer

For our online application procedure, we use a plugin of the portal HOTELCAREER of the YOURCAREERGROUP, Kaiserswerther Straße 282, 40474 Düsseldorf. The company offers contractually assured guarantees that suitable technical and organisational measures will be implemented in such a way that processing will be carried out in accordance with the EU General Data Protection Regulation (GDPR) and will ensure the protection of the rights of the data subject. The data will be used exclusively for the application procedure. The data will not be passed on to third parties.

When applying online, your salutation, first name, last name, email address, CV details and cover letter are mandatory. You can also use the contact form to create a resume or cover letter, upload additional digital attachments, and submit application-relevant data.

In addition to the online application, you can also recommend a job advertisement by e-mail. In this case, it is mandatory to provide your e-mail address, your first and last name and the e-mail address of the recipient.

If you create a profile on www.hotelcareer.de and apply for jobs with other companies, YOURCAREERGROUP GmbH is responsible for data processing. Therefore, please also note the data protection declaration there:

https://www.hotelcareer.de/datenschutzerklärung (in German)

Applicant data is processed on the basis of § 26 Para, 1 Sentence 1 of the new version of the Federal Data Protection Act (BDSG-neu) and Art. 6 Para. 1 lit. a, b and f GDPR.

The processing of personal data serves us to process the contact. The personal data provided by you during the application procedure will be processed and used by us exclusively for the purpose of selecting and hiring applicants.

Should your application not be successful, your data will be deleted on the basis of § 15 Para. 4 of the General Equal Treatment Act (AGG) no later than 6 months after the end of the application procedure.

You can have the data stored about you amended at any time. You also have the possibility to revoke your consent to the processing of the data you have provided. You will find our contact details for revocation in the lower part of this data protection declaration. The data will then be deleted by us immediately. In such a case the communication cannot be continued.

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, an early deletion of the data is only possible if contractual or legal obligations do not prevent a deletion.

Information on video surveillance in our properties

Video surveillance is a particularly intensive form of processing personal data. Almost everyone feels uncomfortable when they are under video surveillance. This is also referred to as "surveillance pressure". Not being exposed to this pressure is almost one of the basic human needs.

Another human need, however, is the desire for security. Individuals and communities, but also inanimate things such as objects and systems, derive great benefit from an environment that is free of security risks or dangers.

Video surveillance is subject to strict data protection requirements for good reasons. On the other hand, the security interests of the controller must also be fairly assessed. Because often these interests are not limited to the controller alone. Employees, interested parties, suppliers, customers, tenants, guests, visitors, etc. may also have a need for security, which can be satisfied by a moderate and sensible use of video surveillance.

Even if some of the following information is already mentioned elsewhere in this data protection declaration, we would like to list all the information in this section of the text as it can also be found in a detailed information sign for video surveillance (information sheet according to Art. 13 GDPR):

Name and contact details of controller and, if applicable, his representative:

To be found at the bottom of this Data Protection Statement.

Contact details of the data protection officer:

To be found at the bottom of this Data Protection Statement.

Purposes and legal basis of data processing:

Investigation and detection of criminal offences as well as other security-related events.

Art. 6 Para. 1 lit. f EU General Data Protection Regulation.

Legitimate interests pursued:

Safety of employees, suppliers, guests, visitors, etc.

Protection of property, exercise of domiciliary rights.

Duration of storage or criteria for determining the duration:

In our properties, image data is usually deleted after 72 hours at the latest, insofar as the purpose of the storage has also ceased to apply at this time.

In doing so, we follow a recommendation of the independent data protection authorities of the federal and state governments (Data Protection Conference - DSK).

With a storage period of 72 hours, according to the DSK's justification, the supervisor can regularly pursue his security interests, while at the same time the interests of the data subjects worthy of protection remain protected.

If necessary, a special monitoring purpose may justify longer storage. However, this must be adequately justified.

Recipients or categories of recipients of the data (if data transfer takes place):

The data controller will not transfer the personal data to a third country or an international organisation.

Information on the rights of the data subject

See also the section "Rights of the data subject" at the top of this Data Protection Statement. For video surveillance in summary:

The data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she has a right of access to such personal data and to the information specified in Article 15 of the GDPR.

The data subject has the right to obtain from the controller the rectification without delay of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Article 16 GDPR).

The data subject has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the grounds listed in detail in Article 17 of the GDPR applies, e.g. where the data are no longer needed for the purposes pursued (right to erasure).

The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to the processing, for the duration of the controller's review.

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her. The controller shall then no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims (Article 21 GDPR).

Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her residence, place of work or the place of the alleged infringement. In Hamburg, the competent supervisory authority is:

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22, 7th Floor

20459 Hamburg

Phone: +49 40 428 54-40 40

Email: [email protected]

Security of personal data

Our company shall take numerous technical and organizational measures in order to protect your personal data against accidental or illegal destruction, alteration, loss, unlawful disclosure or unauthorized access.

Nevertheless, for instance internet-based data transfer can principally bear gaps in the security, and therefore absolute protection cannot be guaranteed. For this reason, any data subject is free to communicate personal data to us in an alternative way, for instance by telephone.

Website Encryption

This site TLS-encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in the browser line.

If encryption is activated, the data that you transmit to us cannot be read by third parties.

Collection of general data and information

Our website collects a number of general data and information each time the website is accessed by data subject or an automated system. This general data and information is stored in the log files of the server. Following data can be collected:

browser types and versions used
operating system used by the accessing computer
website from which an accessing system gets to our website (so called referrers)
sub-websites, which are accessed via an accessing system on our website
date and time of access to our website
web protocol address (IP address)
Internet service provider of the accessing system
other similar data and information, which is used to protect our information technology systems against possible attacks

When using this general data and information, our company does not draw any conclusions about the data subject. In fact, this information is needed in order:

to deliver the contents of our website correctly
to optimize the content of our website as well as possibly the advertising for it
to ensure long-term functionality of our information technology systems and of the technology on our website
to provide law enforcement authorities with necessary information related to criminal prosecution in case of a cyberattack

This collected data and information is therefore evaluated by our company on the one hand statistically, and on the other hand to increase data protection and data security in our company, and last but not least to ensure the best possible level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the data subject.

This data is not amalgamated with other data sources.

This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.

Request by E-Mail, Phone or Fax

If you contact us by e-mail, phone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - especially legal storage periods - remain unaffected.

Data transmission via web form

Data subject has an option to register on the website of the controller stating his or her personal data. During the registration process the respective entry windows indicate, which personal data are transmitted to the controller. The personal data entries made by the data subject are exclusively intended for internal use of the controller, this data is collected and stored for the purposes of own use. The controller can transmit the data to one or to several processor(s), e.g. to parcel service which also makes only internal use of the personal data and acts under the responsibility of the controller.

By registration on the website of the controller the following data is also stored: data subject’s IP address, which the internet service provider has assigned, the date and the exact time at the moment of the registration. These data are stored against the background of being the only way to prevent misuse of our services. If necessary, these data can enable clearing up offences or copyright infringements committed. Insofar it is necessary to store this data as to protect the controller. In general, these data are not transmitted to a third party, unless there is a legal obligation to a transmission, or the data transmission serves legal pursuit of rights or criminal prosecution.

When the data subject registers himself or herself on the website and voluntarily supplies personal data, it enables the controller to offer to him or her content and services, which can by the very nature of the issues only be offered to registered users.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our website. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) have been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

reCAPTCHA analyses take place entirely in the background. Visitors are not advised that such an analysis is taking place.

The data collected may be stored and processed in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

Data processing is carried out under Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and SPAM.

Further information about Google reCAPTCHA and Google's privacy policy can be found at:

https://policies.google.com/privacy

https://www.google.com/recaptcha/intro/android.html

Jotform

We use Jotform, a service for creating online forms, on our website. Jotform is offered by Jotform Inc., an American company based at 4 Embarcadero Center, Suite 780, San Francisco CA 94111, USA (hereinafter referred to as ‘Jotform’).

You have the option of transmitting personal data to us via our online forms on the website. If you send us enquiries via the contact form, we store the information from it, including the contact details you provide, for the purpose of processing the enquiry and for any follow-up questions. We treat this data confidentially and use it exclusively for the stated purpose of the enquiry. Your data will not be passed on to third parties without your express consent.

The data collected may be stored and processed in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the processing of personal data is Art. 6 Para. 1 lit. b GDPR, provided that the contact is for the implementation of pre-contractual measures and you are acting as a natural person, or Art. 6 Para. 1 lit. f GDPR (legitimate interest) if you have general questions or are acting as a legal entity. On our part, we have a legitimate interest in processing and responding to your request from the contact for a specific purpose. The information provided may be forwarded to the responsible offices and specialist departments within our company or group of companies in order to process the request in a targeted manner.

In order to ensure that your data is protected in accordance with the applicable data protection laws, we have concluded a Data Processing Agreement („DPA“) with Jotform in accordance with Art. 28 Para. 3 GDPR. Under this agreement, Jotform acts as our processor and processes your personal data only in accordance with our instructions and for the purposes set out in this Privacy Policy. Jotform takes appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access. Through this agreement, we ensure that your data is treated securely and confidentially.

You can find more information about JotForm at: https://www.jotform.com/security/ . You can find Jotform's privacy policy at: https://www.jotform.com/privacy/

Bookboost

On this website we use a service provided by Bookboost AB, Anckargripsgatan 3, 211 19 Malmö, Sweden (hereinafter referred to as ‘Bookboost’).

Bookboost is a service specialising in Customer Relationship Management (CRM) for the hospitality industry. The company offers a platform that enables hotels to communicate with their guests via various channels such as SMS, email, Facebook Messenger, WhatsApp, and more. Bookboost helps hotels optimise their communication, increase guest satisfaction, and improve the efficiency of their internal processes.

The main features of Bookboost include:

- Multichannel Communication: Allows hotels to reach guests through different communication channels to respond to inquiries, confirm bookings, or make personalised offers.
- Guest Care: Supports hotels in providing better service to guests during their stay by quickly responding to their requests and needs.
- Automation: Automated messages can be set up for recurring tasks such as booking confirmations, check-in information, and feedback requests.
- Integration: The platform integrates with existing hotel management systems and booking platforms to synchronise data seamlessly and streamline processes.
- Analytics and Reporting: Provides insights and analytics on guest interactions to improve service quality and guest loyalty.

Possible categories of data subjects whose personal data is processed:

- Customers or guests who have booked a stay with the controller
- Interested parties, potential customers or persons who may be interested in the controller's services
- Former customers or former hotel guests
- Visitors to the controller's website

Possible categories of personal data processed:

- Name; first name and surname
- Salutation
- E-mail address
- Phone number
- Booking reference
- Channel segment
- Market segment
- Number of adults
- Number of children
- Total cost of booking
- Estimated reservation start
- Estimated reservation end
- Reservation status
- Rate plan name
- Room number
- Room floor
- Building number
- Room type
- Booked space type
- Charged space
- Marketing consent
- Marketing preferences
- Engagement with marketing communications (open rates, clicks..)
- Booking comments; potential comments provided by the customer, e.g. special requests or preferences as well as information about health or food allergies (which are special categories of personal data).
- Chat messages
- IP address

The legal basis for the processing of personal data is the consent of the user within the meaning of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time with effect for the future.

A so-called Data Processing Agreement (‚DPA‘) has been concluded with Bookboost in accordance with Art. 28 Para. 3 GDPR. In this contract, we oblige this service provider to protect the data of our guests and not to pass it on to third parties. Bookboost also takes all technical and organisational measures to protect this data.

Further information on this order processing contract and Bookboost's data protection can be found at

https://www.bookboost.io/dpa and https://www.bookboost.io/terms-conditions

Booking system OnePageBooking

We use the OnePageBooking service from HotelNetSolutions GmbH, Genthiner Strasse 8, 10785 Berlin for online room reservations. Clicking the corresponding button opens a browser window that redirects you to the OnePageBooking website.

If you would like to book a room with us, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your booking. Mandatory information required for the execution of the contracts is marked separately, further information is voluntary. The data is entered in an input mask and transmitted to us and saved.

Data is also passed on to the relevant payment service providers. The data will only be passed on to third parties if the transfer is necessary for the purpose of contract execution or for billing purposes or for collecting the fee or if you have given your express consent. In this regard, we only pass on the data required in each case. The data recipients are: the respective delivery / shipping company (transfer of name and address), collection agencies, insofar as the payment has to be collected (transfer of name, address, order details), payment institutions for the purpose of collecting claims, insofar as you have chosen direct debit as the method of payment and payment service providers - depending on the choice of payment method.

The legal basis is Art. 6 Para. 1 lit. b GDPR. Regarding the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. There is a Data Protection Agreement between us and HotelNetSolutions GmbH.

The compulsory information collected is required to fulfill the contract with the user (for the purpose of providing the goods or service and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your booking, if necessary, to check the creditworthiness or recovery of a claim and for the purpose of technical administration of the website. The voluntary information is provided to prevent abuse and, if necessary, to investigate crimes.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years after the contract has been carried out. However, after 6 years, we restrict processing, i.e. H. Your data will only be used to comply with legal obligations. If there is a permanent obligation between us and the user, we save the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the voluntarily provided data, we will delete the data 6 years after the contract has been executed, provided that no further contract is concluded with the user during this time; In this case, the data will be deleted 6 years after the last contract has been carried out.

If the data is necessary to fulfill a contract or to carry out pre-contractual measures, the data can only be deleted prematurely unless there are contractual or legal obligations to prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data base of the person responsible. Regarding the voluntary data, you can revoke your consent to the person responsible at any time. In this case, the voluntary data will be deleted immediately.

Information on data protection at HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/ (in German)

Digital Check-In and Check-Out with Superspace

In order to offer our guests a digital check-in and check-out process and other options, we use the ‘Superspace’ service provided by XPORT Communication GmbH, Reitzendorfer Str. 51, 01324 Dresden (hereinafter referred to as ‘XPORT’).

Superspace is a digital solution that can be used to map many guest processes on site. Its main purpose is to avoid waiting times at check-in and check-out.

Guests can either use a ‘kiosk solution’ on site or their own digital devices. They can use a deeplink from the pre-stay e-mail (e-mail before arrival), on site via smartphone using a QR code or directly at the iPad-based kiosk. Guests can use the following options to complete their booking:

Fill in the digital registration form and sign it on the screen
Enter the company address for the invoice
Upselling: upgrade your booking and add extras
Edit invoice and pay online or on site and then send as a PDF by email
Check-in: Create your own key cards on site

Data processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. You can revoke this consent at any time with effect for the future. If the personal data is processed to fulfil the accommodation contract, Art. 6 Para. 1 lit. b GDPR is to be used as the legal basis. To fulfil the obligations arising from the Federal Registration Act (hotel registration form), a further legal basis arises from Art. 6 Para. 1 lit. c GDPR in conjunction with §§ 29, 30 BMG.

We have concluded a so-called Data Processing Agreement (‘DPA’) with XPORT in accordance with Art. 28 Para. 3 GDPR. In this contract, we oblige this service provider to protect the data of our guests and not to pass it on to third parties. In addition, XPORT takes all technical and organisational measures to protect your data.

Further information on XPORT's data protection can be found at: https://www.xport.de/datenschutz/ (in German)

Table reservation via OpenTable

On our website you have the option of making a reservation using OpenTable. OpenTable is a service of OpenTable GmbH, Zeil 109, Frankfurt 60313. If you click a corresponding button on our website, you will be redirected to Open Table and can enter your reservation data there.

As part of the reservation process, Open Table will provide us with your data (first and last name, email address and telephone number, optional occasion or special requests). OpenTable processes this data in its system on our behalf. We receive anonymized aggregated statistical data from OpenTable e.g. about the number of guests per time unit, first-time guests, sources of the booking and number of guests per reservation. Your personal data will be used by us to process your reservation and will be deleted after the statutory storage periods have expired.

OpenTable is used in accordance with Art. 6 Para. 1 lit. f GDPR. It takes place in the legitimate interest of a customer-friendly booking option for our services, as well as for the subsequent fulfillment of your reservation in accordance with Art. 6 Para. 1 lit b GDPR.

You can view Open Table's privacy policy here: https://www.opentable.de/legal/corporate-contact-information

Table reservation via formitable

On our website you have the possibility to make table reservations. We use the "formitable" tool for booking appointments. The provider is Formitable B.V., Elandsstraat 44, 1016 SG Amsterdam, the Netherlands (hereinafter referred to as "formitable").

For the purpose of reserving a table, you enter the requested data and the desired date in the mask provided. The data entered will be used for the planning, execution and, if necessary, follow-up of the appointment. The appointment data will be stored for us on the servers of formitable.

The data you enter will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected.

The legal basis for data processing is Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in making it as easy as possible to arrange appointments with interested parties, customers or guests. If consent has been requested, Art. 6 Para. 1 lit. a GDPR is the legal basis for data processing. Consent can be revoked at any time with effect for the future. If you make a reservation, we subsequently receive from formitable the personal data you have provided for the purpose of making the reservation in the relevant restaurant. The legal basis for the data processing is then Art. 6 Para. 1 lit. b GDPR.

We have concluded a so-called Data Processing Agreement (“DPA”) with formitable pursuant to Art. 28 Para. 1 S. 1 GDPR. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

Further information on data protection at formitable can be found at:

https://formitable.com/en/privacy-cookie-statement/

Voucher purchase via vBooking

We use the vBooking service from HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin for online voucher orders. Clicking the corresponding button opens a browser window that redirects you to the vBooking website.

If you order vouchers from us, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory information required for the execution of the contracts is marked separately, further information is voluntary. The data is entered in an input mask and transmitted to us and saved.

Information on data protection at HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/

E-mail dispatch via dailypoint™

On our website you have the possibility to subscribe to a free newsletter. When registering for the newsletter, the following data from the input mask will be transmitted to us:

- E-mail address of the user
- The salutation
- The first name and surname
- Possibly the place of residence

In addition, the following data is collected during registration:

- The IP address of the calling computer
- The date and time of registration

For the processing of the data, your consent will be obtained during the registration process and reference will be made to the data protection declaration.

For the documentation of the newsletter consent and to prevent misuse of your data, we use the so-called Double-Opt-In-Procedure. By this procedure we ensure that the recipient really wants to receive our newsletter. After registration you will receive an e-mail asking you to confirm your newsletter registration. Only after the confirmation we will be sending our newsletter.

The newsletter registrations are logged to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your stored data are also logged.

If you purchase goods or services on our website and enter your e-mail address, we may subsequently use this to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for our own goods or services. In connection with the data processing for the dispatch of newsletters, the data will not be passed on to third parties. The data will be used exclusively for sending the newsletter.

Newsletters are sent via the web-based dailypoint™ marketing software, a marketing platform of the provider Toedt, Dr. Selk & Coll. GmbH, Augustenstr. 79, 80333 Munich, Germany.

The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on the servers of Toedt, Dr. Selk & Coll. GmbH servers in Germany.

Toedt, Dr. Selk & Coll. GmbH uses this information to send and evaluate the newsletter on our behalf. Furthermore, Toedt, Dr. Selk & Coll. GmbH may also use this information to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter. Toedt, Dr. Selk & Coll. GmbH does not, however, use the data of our newsletter recipients to write to them or pass them on to third parties.

Furthermore, we have entered into a Data Processing Addendum or Data Processing Agreement (“DPA”) with Toedt, Dr. Selk & Coll. GmbH in accordance with Art. 28 Para. 3 GDPR. This is a contract in which Toedt, Dr. Selk & Coll. GmbH undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection regulations and in particular not to pass it on to third parties.

The collection of the user's e-mail address is used to send the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

The data will be deleted as soon as they are no longer required for the purpose of their collection. The user's e-mail address as well as the date and time of registration are therefore stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is usually deleted after a period of seven days.

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter. This also enables the user to revoke his or her consent to the storage of personal data collected during the registration process.

The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file which is saved when opening the newsletter of the server of Toedt, Dr. Selk & Coll. GmbH is called up. Within the scope of this retrieval, technical information such as information on the browser and your system, as well as your IP address and time of retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined by means of the IP address) or the access times.

Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of Toedt, Dr. Selk & Coll. GmbH to observe individual users. The evaluations serve us much more to recognise the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 Para. 3 UWG.

Consent to the sending of e-mail addresses is based on Art. 6 Para. 1 lit. a GDPR, Art. 7 GDPR and § 7 Para. 2 No. 3 or Para. 3 UWG. The use of the dispatch service provider Toedt, Dr. Selk & Coll. GmbH, the performance of statistical surveys and analyses as well as the logging of the registration procedure are carried out on the basis of our legitimate interests in accordance with Art. 6 Para. 1 lit. f GDPR. We are interested in the use of a user-friendly and secure newsletter system that serves our business interests, including direct advertising, and meets the expectations of the users.

If we use your personal data for direct advertising, you can object to this at any time by notifying us in accordance with Art. 21 GDPR.

The privacy policy of Toedt, Dr. Selk & Coll. GmbH can be viewed here:

https://www.dailypoint.com/privacypolicy/

Links to other websites

Our websites contain links to other websites (so called external links).

Our company is as a supplier responsible for the contents of our own as required by the European and national legislation in force. Our own contents are to be distinguished from links to contents provided by other suppliers. We have no influence over whether or not operators of other websites comply with the European and national data protection regulations in force. Please learn more about the data protection statements on the websites of the respective suppliers.

Cookies

We use cookies in order to further improve our internet presentation for you, make it more user-friendly and to tailor it as well as possible to meet your needs. Cookies are small text data files, which a webserver sends to your internet browser when you visit a website. The cookies are stored locally on your terminal (personal computer, notebook, tablet, smartphone etc.).

Numerous websites and servers use cookies. Many cookies contain so called cookie ID, which is a unique identifier of the cookie. Cookie ID consists of a string of characters through which websites and servers can trace back the actual web browser, on which the cookie is stored. This allows the visited web pages and servers to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified by the unique cookie ID. The purpose of this information is to automatically recognize you and to facilitate your navigation, when you visit the website again with the same device.

You can also consent or reject cookies - also for web tracking - via the settings of your web browser. You can configure your web browser so that it blocks cookies generally, or you will be warned in advance when a new cookie is about to be stored. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function to delete cookies (for instance by choosing “Clear browsing data”. This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.

First-party cookies: First-party cookies are permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word "party" refers to the domain from which the cookie originated. In contrast to third-party cookies, first-party cookies usually come from the website operator itself. They are therefore not accessible to browsers across domains. For example, website A assigns a cookie A, which is not recognized by website B, but can only be recognized by website A. This means that data cannot be passed on to third parties.

Third-party cookies: With a third-party cookie, the cookie is set and recorded by a third party. These cookies are mostly used by advertisers who use their cookies on other websites to collect information about website visitors using the cookies. These are data records that are stored in the user's web browser when he visits a page with the advertisement. If he visits a page with advertising from the same provider again, he will be recognized.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The Google Tag Manager is used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time with effect for the future.

For more information on Google Tag Manager and Google's privacy policy, please see the following link: https://policies.google.com/privacy

Google Analytics 4

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Nature and purpose of the processing

Google Analytics 4 uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

Google Analytics 4 has IP anonymisation enabled by default. Due to IP anonymisation, your IP address will be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transferred by your browser as part of Google Analytics will not be merged with other Google data.

During your website visit, your user behaviour is recorded in the form of "events". Events can be:

Page views
First visit to the website
Start of session
Web pages visited
Your "click path", interaction with the website
Scrolls (whenever a user scrolls to the bottom of the page (90%))
Clicks on external links
Internal search queries
Interaction with videos
File downloads
Seen Ads / clicked Ads

Also recorded:

Your approximate location (region)
Date and time of your visit
Your IP address (in shortened form)
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
your internet service provider
the referrer URL (via which website/advertising medium you came to this website)

Purposes of the data processing

On behalf of the operator Google will use this information to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics 4 serve to analyse the performance of our website and the success of our marketing campaigns.

Recipients

Recipients of the data are/may be:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 GDPR).
Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Third country transfer

For the USA, the European Commission adopted a news adequacy decision on 10 July 2023. Google LLC is certified under the EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries (for example to Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider to establish an appropriate level of data protection in those countries.

Retention period

The data sent by us and linked to cookies are automatically deleted after 2 months. The maximum lifespan of Google Analytics cookies is 2 years. The deletion of data whose retention period has been reached occurs automatically once a month.

Legal basis

The legal basis for this data processing is your consent pursuant to Art.6 Para.1 lit.a GDPR and § 25 Para. 1 TDDDG.

Withdrawal

You can withdraw your consent at any time with effect for the future by accessing the cookie settings and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) by Google, and the processing of this data by Google, by:

not giving your consent to the setting of the cookie or
downloading and installing the browser add-on to deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en

For more information on Google Analytics' terms of use and Google's privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en

The Hotels Network

To improve your user experience on our hotel website, we use a software provided by THE HOTELS NETWORK (https://www.thehotelsnetwork.com , Muntaner 262, 3º, 08021 Barcelona, Spain). Using The Hotels Network, we are able to measure your user behavior in an anonymised way to better understand how visitors use our website and offer a more relevant user experience. To enable this, The Hotels Network uses cookies to store data from website users such as browser information, pages viewed, scrolls etc. As any analysis or processing is always anonymised, it is impossible to identify the user in person from this data.

Should it nevertheless become necessary to process personal data, this will be done exclusively on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

We have entered into a contract Data Processing Agreement (“DPA”) in accordance with Art. 28 Para. 3 GDPR with THE HOTELS NETWORK and implement the strict provisions of the EU General Data Protection Regulation to the fullest when using it.

Further information can be found on the website and in the privacy statement of The Hotels Network:

https://www.thehotelsnetwork.com/en

https://www.thehotelsnetwork.com/en/privacy-policy

Google Ads

We use "Google Ads" (formerly Google AdWords) on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google Ads enables us to draw attention to our attractive offers with the help of advertising material on external websites. This enables us to determine how successful individual advertising measures are. These advertising materials are delivered by Google via so-called "AdServer". For this purpose, we use so-called AdServer cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Ads stores a cookie on your PC. These cookies usually lose their validity after 30 days. They should not be used to personally identify you. The following information is usually saved as analysis values for this cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the Users no longer want to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of the website of an Ads customer and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies cannot therefore be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users based on this information. Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. To the best of our knowledge, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you have a Google user account and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out and save your IP address.

We use Google Ads for marketing and optimization purposes, in particular to display relevant and interesting ads for you, to improve the reports on campaign performance and to achieve a fair calculation of advertising costs. The legal basis for the use of Google Ads is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

You can prevent the installation of these cookies by refusing your consent to the storage of these cookies when entering the website, deleting existing cookies or deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The storage of cookies can also be prevented by setting your web browser so that cookies from the domain "www.googleadservices.com" are blocked (https://www.google.de/settings/ads ). We would like to point out that this setting will be deleted if you delete your cookies. You can also deactivate interest-based ads using the link http://optout.aboutads.info . We would like to point out that this setting will also be deleted if you delete your cookies.

Third party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Further information on the use of data by Google, setting and objection options and data protection can be found on the following Google websites:

Data protection declaration: https://policies.google.com/privacy

Google website statistics: https://services.google.com/sitestats/de.html

Google DoubleClick

Our website uses the online marketing tool DoubleClick from Google Ireland Limited, Gordon House Barrow Street Dublin 4, Ireland.

DoubleClick uses cookies to display adverts that are relevant to users, to improve campaign performance reports or to prevent users from seeing the same adverts more than once.

Due to the marketing tools used, your browser establishes a connection with the Google server as soon as you allow this in the settings and have given us your consent to data processing. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of DoubleClick, Google receives the information that you have called up the corresponding part of our website or clicked on the advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it.

You can prevent participation in this tracking process in various ways:

by setting your browser software accordingly - the suppression of third-party cookies means that you will not receive any adverts from third-party providers;
by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com (https://www.google.de/settings/ads ). This setting is deleted when you delete your cookies;
by deactivating the interest-based adverts of the providers that are part of the "About Ads" self-regulation campaign (via the link http://www.aboutads.info/choices ). This setting is deleted when you delete your cookies;
by permanently deactivating them in your Firefox, Microsoft Edge or Google Chrome browsers (plug-ins available at the link http://www.google.com/settings/ads/plugin ).

The data collected may be stored and processed in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the processing of your data is the consent given by you via the consent tool in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

Further information on DoubleClick by Google can be found at https://www.google.de/doubleclick , as well as on data protection at Google in general: https://www.google.de/intl/de/policies/privacy

Google Photos

This website uses the image service "Google Photos" from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google") for the integration and display of photographs.

Google Photos itself does not store or read any information on user devices. The service also does not carry out any independent data analyses.

However, to load the image files from the Google network, your IP address is transmitted to Google when you access the page and may be stored there. It may also be transmitted to servers of Google LLC. in the USA is possible.

Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

This processing will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Without this consent, image files will not be loaded via Google Photos.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the consent tool provided on the website.

Further information about data protection at Google can be found in their privacy policy at https://policies.google.com/privacy

Squarelovin

On this website we use the Squarelovin service from Anchor Media GmbH, Budapester Straße 45, 20253 Hamburg (hereinafter “Anchor Media”) to show you a collage of recommended Instagram images. The software uses "cookies", text files that are stored on your computer and enable the use of the offer to be analyzed. As part of the analysis, it is not possible for us to analyze you and your behavior on our website. Rather, we only access statistically evaluated data that is not used by Anchor Media for other marketing purposes.

The legal basis for the use of this service is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the purpose described above.

A Data Processing Agreement has been concluded with Anchor Media in accordance with Art. 28 Para. 3 GDPR.

Further information can be found in the privacy policy of Anchor Media at: https://squarelovin.com/business/home/privacy/

YouTube with extended data protection

This website embeds videos from the YouTube service. The operator of the service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

Google bases the transfer of data to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy

Microsoft Advertising (formerly Bing Ads)

Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Advertising sets a cookie on your computer if you have accessed our website via a Microsoft Advertising ad. In this way, Microsoft Advertising and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who, for example, clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Microsoft bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of Microsoft Advertising is your consent pursuant to Art. 6 Para. 1 lit. a GDPR an § 25 Para. 1 TDDDG.

For more information on data protection and the cookies used by Microsoft Advertising, please visit the Microsoft website:

https://privacy.microsoft.com/de-de/privacystatement

Meta Pixel

To measure conversion rates, this website uses the visitor activity pixel of Meta (formerly "Facebook Pixel"). The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Meta"). According to Meta’s statement the collected data will be transferred to the USA and other third-party countries too.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Meta bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/ ). This enables Facebook to display ads on Facebook pages as wellas in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of these services occurs on the basis of your consent pursuant to Art. 6 Para. 1 lit.a GDPR and § 25 Para. 1 TDDDG. You may revoke your consent at any time.

Within the meta pixel, we are using the expanded alignment function. The expanded alignment allows us to transfer to Meta (Facebook) different types of data (e.g., place of residence, federal state, zip code, hashed email addresses, names, gender, date of birth or phone number) of our customers and prospects we collect through our website. As a result of this activation, we can tailor the offers presented in our advertising campaigns on Facebook to individuals interested in what we offer even more precisely. Moreover, this expanded alignment optimizes the allocation of website conversions and expands custom audiences.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products.

You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. Data transmission to the US is based on the EU-U.S. Data Privacy Framework of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and

https://de-de.facebook.com/help/566994660333381 .

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/

Facebook Connect

On this website it is possible to register via the Facebook account.

Facebook Connect is an offer from Facebook, Inc. The use of Facebook Connect is subject to Facebook's data protection conditions and terms of use.

When using Facebook Connect, Facebook profile data and public data from your Facebook profile are transmitted to us. Conversely, we can transfer data to your Facebook profile. Your transmitted data will be saved and processed by us for the purpose of registration on our site.

By registering on our website via Facebook Connect, you consent to the transfer of profile data from your Facebook profile to us and the transfer of data for use from our website to Facebook. The data that is available as public data in your Facebook profile will be transmitted. We would like to point out that changes to Facebook's data protection conditions and terms of use may also result in the "friends list" of the Facebook profile holder being transferred if this was marked as "public" in Facebook's privacy settings.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Facebook bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of Facebook Connect is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

You can find more information at:

https://www.facebook.com/about/privacy/your-info-on-other

Gstatic

A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Gstatic.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

You can prevent Gstatic from collecting and processing your data by refusing your consent when you enter the website, deactivating the execution of script code in your browser or installing a script blocker in your browser.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in Google's data protection declaration: https://policies.google.com/privacy

CloudFlare

We use the “Cloudflare” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”).

Cloudflare offers a content delivery network with DNS that is available worldwide. As a result, the information transfer that occurs between your browser and our website is technically routed via Cloudflare’s network. This enables Cloudflare to analyze data transactions between your browser and our website and to work as a filter between our servers and potentially malicious data traffic from the Internet.

In this context, Cloudflare may also use cookies or other technologies deployed to recognize Internet users, which shall, however, only be used for the herein described purpose.

The use of Cloudflare is based on our legitimate interest in a provision of our website offerings that is as error free and secure as possible (Art. 6 Para. 1 lit. f GDPR).

We have concluded a Data Processing Agreement (“DPA”) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Data transmission to the US is based on the Standard Contractual Clauses (“SCCs”) of the European Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/

For more information on Cloudflare’s security precautions and data privacy policies, please follow this link: https://www.cloudflare.com/privacypolicy/

Cookiebot

A web service from Cybot A/S, Havnegade 39, 1058 Copenhagen, DK (hereinafter referred to as "Cookiebot") is loaded onto our website. Through Cookiebot we can inform you exactly and transparently about the use of cookies on our website. You will receive an up-to-date and data protection-compliant cookie notice and decide for yourself which cookies you want to allow.

For this purpose, Cookiebot shows you a cookie list divided into function groups when you visit it for the first time. Here you can activate the cookies by clicking the appropriate box. Please note that the technical cookies are already saved when the website is accessed and that the relevant box is preset. If you deselect technical cookies, the use of the website or individual functions on the website may be restricted or even impossible.

If you allow cookies, the following data will be transmitted to Cybot:

IP address (in anonymous form, the last 3 digits are set to 0)
The date and time of your consent
our website url
technical browser data
encrypted, anonymous key
the cookies that you have allowed (as proof of consent)

The legal basis for the use of Cookiebot results from our legitimate interest in functional cookie management and is therefore in accordance with Article 6 Para. 1 lit. f GDPR. A further legal basis results from the fulfillment of data protection law requirements in connection with cookies requiring consent (e.g. also through the "cookie judgment" of the European Court of Justice) and is therefore in accordance with Art. 6 Para. 1 lit. c GDPR.

If you consented to the use of cookies when visiting this website, you can revoke your consent by calling up Cookiebot (see below) and deselecting the relevant cookie category. In addition to the revocation option via Cookiebot, you can deactivate cookies directly with a cookie provider or prevent the processing of data by browser plug-ins. You can also use the appropriate settings to control the use of cookies in most browsers.

Further information about "Cookiebot" and the company behind it, Cybot, can be found in the data protection declaration at https://www.cookiebot.com/de/privacy-policy/

Our social media presences

Data processing through social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 Para 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).

Controller and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Facebook"). According to Facebook, the collected data is also transferred to the USA and other third countries.

We have concluded a joint processing agreement (Controller Addendum) with Facebook.

This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:

https://www.facebook.com/settings?tab=ads

For details, please refer to Facebook's privacy policy: https://www.facebook.com/privacy/center/

Instagram

We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://privacycenter.instagram.com/

X (formerly "Twitter")

We have a profile on X. The provider is X Corp, Suite 900, 1355 Market Street, San Francisco, California, 94103, USA. For details on how they handle your personal data, please refer to X's privacy policy:

https://twitter.com/en/privacy

Pinterest

We have a profile on Pinterest. The operator is Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. For details on their handling of your personal data, please refer to Pinterest's privacy policy:

https://policy.pinterest.com/en/privacy-policy

Name and address of the controller:

Party responsible for the processing of personal data for the purposes of the European Union General Data Protection Regulation (GDPR), or of other applicable data protection laws in the Member States of the European Union, and of other provisions relating to protection of personal data, is

Superbude Hotel Hostel Lounge Schanze GmbH

Juliusstr. 1-7

22769 Hamburg

Phone: +49 40 380878-0

Email: [email protected]

Superbude Hotel Hostel Lounge GmbH

Spaldingstr. 152

20097 Hamburg

Phone: +49 40 8079158-20

Email: [email protected]

Gastwerk Hotel Hamburg GmbH & Co.KG

Betriebsteil: Superbude Altona Paradise

Paul-Dessau-Str. 2

22761 Hamburg

Phone: +49 40 855 07 0

Email: [email protected]

Managing Director:

Kai Hollmann

Superbude Wien GmbH

Perspektivstraße 8

1020 Vienna

Phone: +43 1 9043439

Email: [email protected]

Managing Director:

Christian Lainer, Florian Kollenz, Kai Hollmann, Michael Todt

Name and address of the data protection officer:

SHIELD GmbH

Martin Vogel

Ohlrattweg 5

25497 Prisdorf

Phone: +49 4101 80 50 600

Email: [email protected]

Hamburg, June 2024

Amendments in Data Protection Statement

We reserve the right to amend our data protection practices and this data protection statement in order to adjust the aforesaid to reflect possible changes in relevant laws or regulations, or to meet your needs better. Possible amendments in our data protection practices will correspondingly be published here. Please inform yourself about the current date of our data protection policy.

Contact

Superbuden Hamburg Superbude Hotel Hostel Lounge GmbH
Spaldingstraße 152
20097 Hamburg
[email protected]

Superbude Wien Superbude GmbH
Perspektivstraße 8
1020 Wien
[email protected]

Locations

Superbude

Social

Tipps

Data Protection Statement for www.superbude.com

Contact

Locations

What are you looking for?

Unfortunately we could not find more.