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All you need to know...
Check-In & Check-Out
We promise that your room is ready by 3 pm however, sometimes you get lucky and can move into your room beforehand. If not you are still lucky because, you are very welcome to store your luggage until your room is ready as well as after checking-out. By the way, you have until noon to leave your room.
If you just can´t get enough and want to stay until 10 pm in you room you can book a full day check-out upon availability. Get in touch +49(0)40 807915820
Breakfast from 7 am until noon
Need some tips for your trip? Check out the Hamburg map we created with all the hotspots and must sees around. From parks, cafés and clubs to classic tourist attractions – surely everyone will find something to do and somewhere to go whilst in Hamburg. In case you need more tips or information just ask at the 24/7 reception – we are always happy to help.
Lobby & Bar
Our fridges are open around the clock. Whenever you feel like a drink, go ahead and get what you want. If you fancy something fancy, check out the cocktails at the bar.
In our lobby there are games, an iMac Station, interesting magazines and books, a TV (or you check out the in-house cinema) so that nobody gets bored. You can get very comfortable here in case of Hamburger “schmuddel” weather.
Can my dog walk around like I do?
Bring your friend along!
In your room
Please make sure your hairy friends are not lying on the beds. If you are staying with us for several days, please let our reception know if the dog remains in the room so that the housekeeping can be informed if necessary. Please let your dogs "communicate" in an appropriate volume.
In the public spaces
Your dear companions are, of course, always welcome in the Kitchenclub. Please make sure that they are kept on the leash.
At breakfast, please ask your table neighbours, if they agree with your "animal accompaniment".
If you walk around the house (outside), we would like to ask you to remedy all the remedies professionally.
Our staff is happy to recommend parks and spaces to go to with dogs.
Accommodation for dogs in the room costs €9 extra per night.
How do I pay on the day of departure?
If you not have already paid you are free to choose to pay with credit or debit card or cash. Unfortunately we can not accept corn or goats as alternative payment - we are very SORRY about this inconvenience.
We like it a lot if you pay cash or with a debit card. Nevertheless, we also accept all other, above mentioned payment methods.
Can I store my luggage?
Yes, of course - at the reception.
Are there lockers?
Yes, we have lockers (for free). Just come by the reception with your luggage and we are happy to help out.
I fell in love with you. What now?
If you fall in love with us we will blush… and then we will love you back and smile!
If you want to come visit frequently, contact Klaas [email protected] and he will make you an irresistable offer.
Self service based on trust - for real?
Sure, why not?! We think it is much more convenient and quicker for you to simply grab your drinks and snacks by yourself. If you want a cocktail or wine, the receptionists will help you out.
We have fridges and a snack box in the lobby. You can prepare your food in the Kitchenclub. Just let us know what you have and we will put in on your room!
If the staff at the reception is super busy you can also grab the ´shopping to your bude´paper and write down what you take and hand over the paper later.
Do other Superbude hotels exist in other cities?
We are going to open a new Superbude in Vienna in 2020. Click here for more information.
I am not 18 yet, can I still come visit Superbude?
Of course you can, just send us a signed consent form from your parents.
Do I need a hostel ID card?
No, we are not a hostel like that…
What's about Levi's?
Our partners and friends from Levi's did not only invent the blue jeans in 1873 but also put a blue touch onto some of our couches around Superbude. The Kitchenclub in St. Pauli, the ASTRA Rockstarsuite and our private cinema were lucky and received an old pair of jeans – why we feel lucky about old jeans? Because upcycling is what we like! Thanks Levi.
Why do people sleep so great at Superbude?
Because we have incredibly great and comfortable Casper® mattresses. The Casper® mattress is made of 2 different layers of foam, which especially supports the spine extremely well during sleep. On top of that we pack our allergy-friendly bedding - well, good night!
Where can I park?
Have a look here.
What are the receptions hours?
We are always here for you. Our reception is open 24/7!
What is this tourism tax thing?
Since 1 January 2013 the culture and tourism tax has been invented in Hamburg. This is calculated per person.
Mandatory registration in Germany. Why?
In Germany there is a compulsory registration law. That is why we have to collect all your details when you check-in at Superbude.
Kitchenclub?
Our Kitchenclub is located on the ground floor next to the lobby and serves as a breakfast room in the morning and as a lounge in the afternoon. You can prepare your own food and use our dishes and utensils. Dafür stellen wir Euch einen Pizzaofen, eine Mikrowelle und einen Wasserkocher zur Verfügung. We ask you to ensure that everything is left behind clean and to put the dirty dishes into the dishwasher.
I still have questions - what now?
You can google a lot and see what happens… but we suggest you contact us! Either one of our staff or send us an email, give us a call – feel free!
Check out our tips regarding hotspots of the city here!
For personal tips just come downstairs – you are welcome!
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Artist in Residence "Imaginary Patterns" - Klara Vith
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NEWS-ROCKET
Let´s stay in touch – just leave your address and we will send you letters with funky news from Superbude, Hamburg, Vienna and the world!
Contact
Hamburg St. Pauli
Hamburg St. Pauli
Juliusstr. 1-7, 22769, Hamburg0049 (0)40 80 79 15 82 0
[email protected]