Your tasks
- Check-In, Check-Out sowie die Beratung der Gäste
- Vorbereitungen für den Tagdienst
- Übernahme der Kassenverantwortlichkeit
- Nächtliche Kontrollrundgänge und deren Dokumentation
- Führen und Dokumentieren der Nighty-Checklisten
- Betreuung & Organisation der Bar, Hilfestellung bei Events, wie z. B. Konzerte, Gäste-Events oder Kino-Abende
- Gästebetreuung / Erster Ansprechpartner für alle Eventualitäten
Deine Skills
- Individueller, flexibler Charakter Kopf
- Zuverlässiger und konzentrierter Nachtschwärmer
- auch morgens um 4 Uhr ein Lächeln im Gesicht tragen können
- Bestenfalls verfügst Du über erste Erfahrungen im Bereich Front Office, Guest Relation oder der Gastronomie sowie im Nachtdienst
- Kenntnisse der Hansestadt und seinen Hotspots und Trends
- Du kannst in Engpasssitutationen mit anpacken
- Fähigkeit für eigenverantwortliches Arbeiten
- Teamfähigkeit - Abstimmung mit dem Team
- deeskalierendes Auftreten gegenüber „unruhigen Gästen“
- erste Hilfe Kurs absolviert
- Gesundheitszeugnis
BENEFITS
Always fair
We want to be respectful and supportive employers, so it goes without saying that we want you to have the time you spend with us recognized. Overtime is written down and compensated. Nobody drops the pen when the crew needs support, but always know that you will not stay without us noticing!
Never hungry
You can always help yourself to our breakfast buffet (in Hamburg) and additionally we make sure that you get something warm and/or healthy to eat every day. In Vienna, our partner NENI offers daily soulfood for all employees. Of course, we also offer fresh fruit, water and juices for free!
Easy going
Are you coming by bus or train? We think that's really SUPER! Therefore, we pay you the hole ticket!
Work flexibility
All employees who have admin or office jobs have the possibility to work from their home office as well as up to one month a year from wherever they want - but with a maximum time difference of 3 hours.
Friends & Family
Thanks to many partners and friendships, we always have great goodies for our crew. Whether it's raining cats and dogs while shopping or you're on the guest list for the coolest concerts in town and meet your favourite musician or band the next morning at breakfast. Everyone is in for a treat!
City flex
We have four hotels - three in Hamburg and one in Vienna. To support the exchange among each other we facilitate an exchange program. In concrete this means that we take over the accommodation and travel expenses after individual agreement for a temporary change to another Superbude.
Extra Urlaub
From 2023, all employees, regardless of their pay scale group or how long they have been employed, will receive 30 days of vacation per year!
Referral bonus
When recruiting new colleagues, we pay the recruiter a bonus of 500€ as soon as the new employee has worked with us for two months (AT) or has completed the probationary period and has entered into a employment contract (DE).
Special compensation
- Overtime will be remunerated and compensated
- Surcharges for Sun & Holidays
- Gratification on your birthday and anniversary
- Capital-forming benefits
- Occupational pension provision
- Holiday & Christmas bonus according to scale
Trainings & Schulungen
We would like to continuously train our employees and are therefore working on an ongoing training concept! Internal trainings & Train The Trainer trainings are planned for everyone.
Parents & children
Superbude loves children and supports parents working with us, financially by arrangement for daycare or childminder/father.
Das hört sich super an? Dann übersende uns eine Mail und erzähl ein bisschen was von Dir! Wir freuen uns von Dir zu lesen.
Kontakt:
Kim Nebl