CORONA INFORMATION LAST UPDATE: 01.07.2021
Right here, we regularly update all the information about a stay in one of our Superbude Hamburg hotels under Corona conditions. In addition, you can also read through the general Hamburg regulations and safety measures, so you know exactly what to pay attention to.
for now, everything will have to be a little different at the hotels. We have taken great pleasure in designing it in a way so that you can enjoy your visit as usual. Keep your eyes open and stay alert - everything will be SUPER!
The following hygiene measures and changes at the hotels will be implemented:
From 01.06. tourist trips are finally allowed in Hamburg again and we are really looking forward to welcoming you all back to our Superbude hotels in Hamburg.
Negative test result
Legislation requires that every traveller must provide a written confirmation of a negative PCR test no older than 48 hours or a neagtive quick test no older than 24 hours upon arrival at the Superbude. A further test must be done every 72 hours after check-in. If you are already fully vaccinated or fully recovered, that's fine too, but we need proof of that as well.
Please understand that we are only following the guidelines here, we don't want to put you under unnecessary stress but we can only let you stay with us if you follow the requirements. Here you will find an overview of where you can get tested in our area.
Thank you for your understanding!
Lists & apps
Of course, we also keep records of everyone who is or was with us, because that is what the law requires. Also, the employees who are in the hotel at any time are stamped in and logged out, so that we always know who has been in contact with whom, in case we need to take action...
When you enter the Superbude, you have to register via the posted QR codes. This will take you directly to the Luca app or the Corona warning app, of which you should definitely download one. You can easily scan the codes with your mobile phone camera, but if it doesn't work, please let the reception know. For all those analogue friends we also have pen and paper at the reception!
Social distancing regulations
Although we would like to give all of you a big hug, we have to make sure to keep the required distance between us and will guide you through the hotel in our own charming way. Whether it's check-in or using the lift (with a maximum of 2 people or family members).
For €10,90 per person, you get a variety of juices, coffee and tea, a delicious buffet with muesli, fresh fruit and vegetables, rolls, a waffle station and homemade bread. Eggs, different sorts of cheese and cold cuts, sweets and our legendary and monthly dip. Vegans don't worry, we kept you in mind - Yummy!
Due to ongoing regulations, our Kitchenclub has only a limited number of seats available. We organized additional space to sit in our Lobby as well as the yard. At Superbude St. Georg you are also welcome to sit and enjoy your breakfast inside the private cinema.
Please make sure that you respect the following rules:
- Disinfect your hands
- Put your mask on
- Maximum of 5 people around the buffet at the same time
- Follow the arrows
- Keep distance
Enjoy the tasty food you have, stay safe and have a great start to your day! *SB
Not only do we take care of your privacy, mommy-earth is also very important to us! We have decided to go without intermediate cleaning so instead of cleaning your room every day, we do it every third day - extra thoroughly! If you need your place cleaned before, just give the reception desk a sign, and it's for free! We also have everything else you might need here.
Special cleaning measures
All key cards are disinfected before they are given out to the guests. We have also thought of something nice for the handing over of the cards - just put them in the goldfish glass...
Our housekeeping staff is well informed and instructed to clean all rooms in a matter so that you can feel safe.
All public areas are disinfected and cleaned regularly and thoroughly - as always just a hint better!
Disinfectant dispensers will be available at all key locations in the hotel.
Guests in a questionable health condition
Even if we don't want to do something like that at all, we are obliged to expel persons with questionable health (feverish or with cough) from the hotel. We have such generous cancellation conditions that it is up to you to assess whether a hotel visit is possible - always think of your fellow people and #staysafe
Partition walls at the receptions
Just like at the bakery, in the supermarket and at the kiosk, we have also hung up partition walls at our reception.
Mandatory face masks
You will have to wear your face mask all around the hotel except for when you sit down to eat or drink or when you are inside your room. Thank you for understanding!
Duty to wear masks in Hamburg
There are some areas in Hamburg where there is a mask obligation. You can find the areas here.